Shipping Information

OverMax and Large Item Truck Delivery

  • Large items or very delicate items require special packaging.  This special packaging makes the item oversized or requires the item to be crated, thus making it an OverMax or Large Item Truck Delivery. 
  • Shipping costs can vary greatly, depending on your location. 
  • For these reasons, we require that you call us at 1-888-824-4741 or email us  the item name and number, along with your shipping address and contact information for a shipping quote to your location BEFORE PLACING YOUR ORDER! 
  • If you place your order online without first receiving a shipping quote, you will be notified of the shipping charge amount and your credit card will be charged accordingly.
  • All items shipped by truck are not returnable.

Free Shipping Promotion Terms & Conditions

  • At this time, we only offer free shipping to the contiguous 48 U.S. states
  • Does not include shipping charges for Large OverMax and Truck/Freight delivery.
  • For any orders shipping outside of the contiguous 48 U.S. states, you will be charged actual shipping charges.  Please email us the item name and number, your shipping address and contact information for a shipping quote to your location.  If you order through our shopping cart, you will be notified of the actual shipping charges and your credit card will be charged accordingly.

Low Price Guarantee

All products qualify for our low price guarantee.  If you find it cheaper anywhere else,  WE WILL BEAT IT!   Click Here For Details.

Location

  • Beautiful Stained Glass ships to the contiguous 48 U.S. states,   Alaska and Hawaii as well as international destinations and U.S territories (such as Puerto Rico and Guam).  Shipping charges included in pricing is for the congituous 48 U.S. states ONLY!
  • FOR ANY ORDERS OTHER THAN THE CONTIGUOUS 48 U.S. STATES  - If you order through our shopping cart, you will be notified of the actual shipping charges and your credit card will be charged accordingly.

Damaged Goods

Open boxes immediately upon receipt. Contact us within 24 hours if damaged goods are discovered. HOLD GOODS IN ORIGINAL CARTONS AND PACKAGING. For obvious external damage or rattling, open carton in presence of the driver and instruct him or her to note damage in their log. Claims will not be honored if reported beyond 3 days of receipt of goods.  Please check our Customer Service Section for complete details.